Network Troubleshooting Windows 2000 DSL

Short Description
Type: Troubleshooting. Lewis & Clark College. Software: Windows 2000. Connection: DSL/Ethernet. Overview. Is your network software not working properly? …

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Content
Troubleshooting Network Problems
Windows 2000: DSL/Ethernet
Type: Troubleshooting
Lewis & Clark College Software: Windows 2000
Connection: DSL/Ethernet
Overview
Is your network software not working properly? Many network connectivity problems are caused by something as simple as an unplugged
cable and can be remedied without expert assistance. This helpsheet contains tips and instructions to help get your network connection
back up and running quickly if you are connecting via Ethernet and have a comptuer running Windows 2000.
This helpsheet does not discuss general system problems such as applications that won’t start, crash with error messages or force you to
restart your machine. If you are experiencing these types of problems, consult your manuals and call the IT Help Desk at x7225 for
assistance. This helpsheet will take you through the general troubleshooting topics listed below.
Restart Computer
Is It A Network Or Software Problem?
Check For General Network Outage
Check Cables
Check Network Software Settings
Check Network Hardware Settings
Before you spend time troubleshooting your connections and network settings, try RESTARTING YOUR
COMPUTER.
Sometimes a system error can cause a computer to lose or “forget” a network connection. This can also happen
when your computer goes to sleep…