Troubleshooting Tips

Short Description
Troubleshooting Tips. for FireWire-interface scanners … c) Double-click the IEEE 1394 Bus host controllers in Windows 2000/XP or 1394 Bus Controller in …

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Troubleshooting Tips
for FireWire-interface scanners
Q1: My computer cannot find the FireWire card (IEEE 1394)
A1: Follow the steps below:
1. Check the version of your Windows operating software.
a) For Windows 98 SE/2000/Me or Windows XP’s Classic
view: Click Start, Setting, and select Control Panel.
For Windows XP: Click Start and select Control Panel,
and make sure you choose the “Switch to Classic View”
option on the left side of the window.
b) From the Control Panel, double click the System icon.
c) The System Properties will show the Windows version
currently installed and running in your computer.
d) If the version is not correct, update your operating system to Windows 98 SE/2000/Me/XP.
for Windows
2. Check if Windows 98 SE/2000/Me/XP has detected your FireWire card (IEEE 1394) by going through the
Start button on the Taskbar.
a) For Windows 98 SE/2000/Me or Windows XP’s Classic view: Click Start, Setting, and select
Control Panel.
For Windows XP: Click Start and select Control Panel, and make sure you choose the “Switch to
Classic View” option on the left side of the window.
b) For Windows…