Sprint - iPhone talking points
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Always make it a point to understand the customer’s interest in a conversation about iPhone in the context of his / her account …
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Content
iPhone Talking Points Guide for Sales and Customer Care
06.21.07
Sales and Customer Care may use this reference guide to learn:
?Details about the iPhone
?Ways to favorably position Sprint to our customers
?Sample talking points
Marketing may use this as background material for other sales and marketing deliverables.
?Refer to the categories listed below for specific talking points.
?Always make it a point to understand the customer’s interest in a conversation about iPhone in the context of his / her account
profile and specific business or personal need.
?Retail sales should use Maximize…
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