Stopping Spyware at the Gate A User Study of Privacy, Notice and …

Short Description
product without spyware is not available or known to the user … Our study highlights the fact that eliminating spyware is not only. a technical challenge. …

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Content
Stopping Spyware at the Gate: A User Study of Privacy, Notice and Spyware
Nathaniel Good1, Rachna Dhamija1, Jens Grossklags1, David Thaw1, Steven Aronowitz2, Deirdre Mulligan2, Joseph Konstan3
{ngood,rachna,jensg,dbthaw}@ sims.berkeley.edu
dmulligan@law.berkeley.edu, stevenaronowitz@hotmail.com, konstan@cs.umn.edu
1School of Information Management and Systems, UC Berkeley 102 South Hall Berkeley, CA 94720
2Samuelson Law, Technology & Public Policy Clinic Boalt Hall (School of Law) UC Berkeley Berkeley, CA 94720
3Department of Computer Science University of Minnesota
4-192 EE/CS Building Minneapolis, MN 55455
ABSTRACT
Spyware is a significant problem for most computer users. The term “spyware” loosely describes a new class of computer software. This type of software may track user activities online and offline, provide targeted advertising and/or engage in other types of activities that users describe as invasive or undesirable.
While the magnitude of the spyware problem is well documented, recent studies have had only limited success in explaining the broad range of user behaviors that contribute to the proliferation of spyware. As opposed to viruses and other malicious code, users themselves often have a choice whether they want to install these programs.
In this paper,…