Research-Derived Web Design Guidelines for Older People

Short Description
derived ageing-centred Web design guidelines. An initial. set of guidelines was first developed …. Review of Web design guidelines revealed that there are …

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Research-Derived Web Design Guidelines for Older People
Sri Kurniawan
School of Informatics, The University of Manchester
PO Box 88 Manchester M60 1QD, U.K.
+44 161 306 8929
s.kurniawan@manchester.ac.uk
Panayiotis Zaphiris
Center for Human-Computer Interaction Design
City University, London EC1V 0HB
+44 20 7040 8168
zaphiri@soi.city.ac.uk
ABSTRACT
This paper presents the development of a set of researchderived
ageing-centred Web design guidelines. An initial
set of guidelines was first developed through an extensive
review of the HCI and ageing literature and through
employing a series of classification methods (card sorting
and affinity diagrams) were employed as a means for
obtaining a revised and more robust set of guidelines. A
group of older Web users were then involved in evaluating
the usefulness of the guidelines. To provide evaluation
context for these users, two websites targeted to older
people were used. This study makes several contributions to
the field. First, it is perhaps the first manuscript that
proposes ageing-friendly guidelines that are for most part
backed by published studies. Second, the guidelines
proposed in this study have been thoroughly examined
through a series of expert and user…